A Stunning Turnaround: The Gables Care Home Receives 'Good' Rating
The Gables, a residential care home in Netley, has received high praise from the Care Quality Commission (CQC) after inspectors rated it as "good." This positive evaluation follows a previous inspection that raised concerns about the facility's management, safety, and staff recruitment practices.
Improvements Made Under Scrutiny
During the April 2026 inspection, CQC officials noted significant advances in the care home’s operations. Inspectors highlighted that The Gables had successfully addressed prior issues, with improved safety management and effective staff recruitment, eliminating previous regulatory breaches. Residents were reported to be well cared for, with sufficient and competent staff who understood their needs.
Positive Feedback from Residents
Insights gathered from residents and their families during the inspection reinforced the care home's commitment to quality service. One satisfied resident exclaimed, “Oh it’s lovely, I love living here,” while others echoed sentiments about excellent care and communication with their families. This feedback has helped underline the warm and inclusive environment fostered by the staff, further enhancing the reputation of The Gables.
A Team Effort for Improvement
The team at The Gables, led by a recently appointed permanent manager, has shown dedication in making the necessary improvements highlighted by inspectors. "We are very proud of our new ‘Good’ rating," a spokesperson from the home stated. This collective effort underscores a commitment to fostering a supportive environment for residents, aiming to strengthen their community ties in the future.
Looking Forward
While some governance aspects still need attention, the overall message is one of optimism and commitment to continuous improvement. The Gables represents a proactive model for care facilities navigating the complexities of providing high-quality residential support for older individuals, particularly those living with dementia.