Bolton Cares Achieves 'Good' Rating: A Testament to Compassionate Care
In a remarkable achievement, Bolton Supported Living has been awarded an overall 'good' rating by the Care Quality Commission (CQC), showcasing the dedication and commitment of its staff in providing exceptional care to those in need. This positive evaluation comes as a beacon of hope and reassurance for families seeking quality care for their loved ones.
A Commitment to Quality Care
The CQC inspection, which took place between April 29 and June 9, evaluated 12 of Bolton Supported Living’s facilities. The comprehensive assessment involved discussions with staff, service users, and their relatives, ultimately leading to 'good' ratings across all five categories: safe, effective, caring, responsive, and well-led. This comprehensive grading reflects the high standards maintained at Bolton Supported Living.
Empowering Service Users
The report highlights that clients are encouraged to lead active lives, with staff supporting them in pursuing their interests. “People were supported to have maximum choice and control of their lives,” the report indicates, underscoring a person-centered approach that prioritizes individual needs and preferences. Testimonials from service users further emphasize the positive impact, with one individual expressing satisfaction with their newfound independence in shopping and cooking.
A Caring Community
Family members also praised the care provided, with one relative stating, “[Person] is so safe with them [staff]; they’re fabulous and so caring.” Another commented on the family-like atmosphere created by the staff, enhancing the overall experience of the residents. Such feedback is a testament to the nurturing environment fostered at Bolton Supported Living.
Leadership and Innovation in Care
Jill Lockett, Head of Service for Supported Living in Bolton, Salford, and Wigan, expressed pride in the positive rating, attributing it to the hard work and passion of the team. “The improvements made within this service are testament to the commitment and dedication of our staff teams in supporting people to live safe but enriched and fulfilled lives,” she stated. This recognition not only highlights the efforts of the staff but also reinforces the importance of innovative care models that ensure safety and respect for all clients.
In conclusion, the successful CQC rating of Bolton Supported Living serves as an encouraging reminder of the positive outcomes that can be achieved in the care sector. It emphasizes the essential role of compassion, dedication, and teamwork in fostering an environment where individuals can thrive.
