Celebrating Care: Tony Long House Achieves Outstanding CQC Rating
The Tony Long House, a remarkable service in Swindon dedicated to supporting adults with disabilities, has garnered attention after receiving a 'Good' rating in all five areas from the Care Quality Commission (CQC). This accolade is a testament to the care and commitment provided by Sanctuary Supported Living, which operates the facility.
A Track Record of Excellence
This latest recognition follows a previous 'Good' rating in 2020, showcasing the home’s continuous commitment to delivering exceptional care. Tony Long House caters to individuals with sensory impairments, physical disabilities, and learning disabilities, providing both accommodation and personal care tailored to each resident’s unique needs.
Empowering Residents
The CQC report highlighted the home's dedication to helping residents live as independently as possible. Residents are actively involved in decisions regarding their care, ensuring that they feel valued and empowered. Helen Croall, the local service manager, articulated this sentiment well, stating, "This report reflects what matters most to us: that people feel safe, valued, and empowered to live the lives they choose."
Positive Resident Experiences
Feedback from residents was overwhelmingly positive, with many expressing their satisfaction with the environment and care they receive. One resident shared, "I love it here, I have been here a long time. I’ve got my friends and get on with everyone who lives here." Another stated, "I feel safe living here. I would speak to the staff if I didn’t. I like the staff, they are nice. I like the food here."
Family Members Acknowledge Improvements
Family members of residents also praised the person-centered approach and well-managed environment, with comments reflecting happiness with the current management and openness to suggestions. The positive interactions between staff and residents were noted, with inspectors observing a culture of respect and warmth throughout the facility.
Commitment to Continual Improvement
The CQC highlighted that governance systems at Tony Long House are effective in identifying areas for improvement and ensuring their implementation. With a strong emphasis on dignity, respect, and choice, the home is dedicated to upholding the highest care standards, in line with the CQC’s ‘Right support, right care, right culture’ framework.
Overall, the positive acknowledgment from the CQC and the heartfelt testimonials from both residents and their families serve as a powerful reminder of the impact compassionate care can have on individuals with disabilities. Tony Long House continues to exemplify excellence in supported living, fostering an environment where individuals not only feel at home but are also encouraged to thrive.
