Local Home Care Service Earns High Praise for Compassionate Care
In a remarkable achievement, GoodOaks Homecare, serving the Horsham and Crawley areas, has recently received a 'Good' rating from the Care Quality Commission (CQC). This commendation highlights the exceptional safety culture, compassionate care, and strong leadership that the service has established within its community.
Commitment to Quality Care
Marilou Apa, the registered manager at GoodOaks Homecare, expressed her delight at receiving the 'Good' rating, stating that it reflects the dedication of their care professionals who strive to support individuals across various communities. She emphasized that as registered nurses, both she and her colleague, Maricel Trinidad, are passionate about delivering care that is informed and compassionate.
Recognition of Best Practices
The CQC report not only recognized the positivity of the care culture but also noted the effective management practices in place. Inspectors pointed to well-structured care plans and thorough assessment processes that ensure individuals are treated with dignity and respect. There was significant praise for the organization’s effective risk management and its partnerships with healthcare professionals, especially regarding transitions from hospital to home care.
Community Engagement and Support
GoodOaks Homecare is more than just a homecare service; it is a vital part of the community. The organization collaborates with entities like Age UK and supports initiatives tied to Dementia UK, showcasing their commitment to enhancing the quality of life for those they serve. Trinidad articulated her pride in supporting local communities, emphasizing the importance of building trusted relationships with clients and their families.
This positive recognition from CQC not only solidifies GoodOaks Homecare’s reputation but also underscores the vital role of compassion and dedication in the healthcare sector. As the homecare landscape continues to evolve, it is uplifting to witness such commitment to quality care making a tangible difference in people's lives.
