Outstanding Care: Castle Lodge Independent Hospital Shines Bright in Latest Review

In an impressive display of excellence, Castle Lodge Independent Hospital in Hull has achieved an 'Outstanding' rating from the Care Quality Commission (CQC) following its recent inspection. This recognition not only highlights the hospital's commitment to high-quality care but also reflects the dedication of its staff.

A Commitment to Exceptional Care

The CQC's inspection, carried out in September 2025, rated Castle Lodge as 'Outstanding' in two key areas: well-led and caring. In the report, it was noted that the hospital fosters an inclusive and empowering culture, with staff fully invested in their patients' well-being. This is a testament to the hospital's focus on person-centred care, where each patient's dignity and independence are prioritized.

Staff and Patient Perspectives

The feedback from both staff and patients has been overwhelmingly positive. One staff member noted the hospital's proactive approach to meeting patients’ needs, emphasizing the open communication that exists at all levels. Patients have described the staff as “lovely and kind,” praising their willingness to go above and beyond to provide assistance. Family members have also expressed confidence in the care received, stating, "Castle Lodge is the best – the care is brilliant." This sentiment paints a picture of a facility where those in care feel genuinely valued and safe.

Celebrating Success

To commemorate this outstanding achievement, Barchester Healthcare's CEO, Dr. Pete Calveley, visited Castle Lodge to congratulate the staff personally. During this visit, he awarded every team member a £500 voucher as a token of appreciation for their hard work and dedication. This recognition not only boosts morale but also solidifies the sense of teamwork and community within the hospital.

In the words of Alice Walker, the hospital director: “We are absolutely thrilled that Castle Lodge has been rated Outstanding […] I’m so proud of our team, our patients, and our hospital.” Such statements reflect the pride and commitment that underpins the remarkable standard of care at Castle Lodge.

As the healthcare landscape continues to evolve, Castle Lodge Independent Hospital stands as a beacon of hope and excellence, showcasing what can be achieved through dedication, compassion, and a relentless pursuit of quality in care.