Outstanding Care Home in Newcastle Sets New Standards for Support
A care home in Newcastle, Tyne Grange, has achieved an exceptional milestone by being rated as 'outstanding' by the Care Quality Commission (CQC). This recognition, following a thorough inspection in February 2026, highlights the home’s exemplary care and commitment to its residents, especially those with complex mental and physical health needs.
A Testament to Quality and Compassion
Located in Grainger Park Road and part of Exemplar Health Care, Tyne Grange supports up to 21 adults. The CQC commended the facility for its "exceptional" care, particularly noting the improvement in its responsiveness rating from "good" to "outstanding." Home manager Katherine Swainston expressed immense pride in this acknowledgment, emphasizing the dedication of the team who strive to create a nurturing environment for every resident.
Voices of Residents Matter Most
Resident feedback played a crucial role in this assessment. Many expressed feelings of safety, value, and happiness within the home. One resident proudly stated that they felt heard and understood by the staff, which reinforces the community’s supportive atmosphere. Another resident remarked on the variety of engaging activities available, ensuring a fulfilling living experience.
Empowerment and Involvement
Karen, the home’s Service User Ambassador, highlighted the importance of resident involvement in decision-making. Meetings with ambassadors from other Exemplar Health Care homes allow residents to influence how the care company operates, fostering a sense of empowerment that contributes to the overall satisfaction and wellbeing of Tyne Grange's residents.
A Bright Future Ahead
Regional director Samantha Sim noted that this achievement reflects the home’s commitment to personalized support tailored to each individual's goals and aspirations. The recognition from the CQC not only showcases the quality of care being provided but also signals a positive step forward in enhancing the lives of those who call Tyne Grange home.
To learn more about Tyne Grange and its outstanding services, visit Exemplar Health Care.
