Remarkable Progress: Durlston House Achieves 'Good' Rating in Inspection
In an uplifting turn of events, Durlston House in Trowbridge has been elevated to a 'good' rating following its latest inspection by the Care Quality Commission (CQC). This accomplishment represents significant progress from its previous rating of 'requires improvement', highlighting the dedication of staff in providing exceptional care for adults with learning disabilities, autism, and behavioral challenges.
Dedication and Excellence Recognized
Abbie Castelli, the registered manager at Durlston House, expressed her pride in the team's achievement. She stated, "We are absolutely delighted to have achieved a Good CQC rating... Safe, caring, person-centered support is at the heart of everything we do." This emphasis on person-centered care has made a transformative impact on the residents, which has been duly recognized by CQC inspectors.
Positive Feedback from Families
The CQC report praised the facility for its effective leadership and focus on promoting independence through meaningful daily activities. Families of residents shared positive feedback, noting the responsiveness of staff to their concerns and requests. One family member remarked on the range of activities available, highlighting their loved one’s enjoyment of walks, cinema visits, and arts and crafts.
A Sustainable Focus on Improvement
Zak Houlahan, chief executive of Achieve Together, the national provider running Durlston House, acknowledged the collaborative effort that contributed to the improved rating. "Moving from Requires Improvement to Good is a significant achievement," he mentioned, praising the commitment of both the Durlston House team and the wider community hub.
This advancement not only reflects the hard work of the individuals involved but also signifies hope and inspiration for similar facilities striving for excellence in care. The uplifting story of Durlston House serves as a reminder of the impactful work being done to support and empower those with differing abilities.
