Remarkable Turnaround: Southampton Care Home Receives top Rating

A significant transformation has taken place at Delrose, a Lifeways care service in Southampton, which has recently been rated 'Good' by the Care Quality Commission (CQC). This positive change comes after an assessment in November, marking a major shift from its previous rating of 'Requires Improvement'.

Details of the Improvement

The new rating indicates that Delrose is no longer in breach of crucial regulations concerning safe care, treatment, and governance. Karen Jones, managing director of Lifeways’ residential division, expressed pride in the team's efforts, stating that this accomplishment is a testament to the hard work and dedication of all staff members involved.

Community and Family Feedback

Positive feedback has also come from the families of residents, with relatives noting significant improvements in care quality. One family member remarked on the transformation brought about by the new management, highlighting that their loved ones are now recognized as individuals rather than just numbers.

Professional Endorsements

Health and social care professionals have positively acknowledged the changes at Delrose, confirming a collaborative effort to enhance the quality of life for the residents. The comprehensive approach taken by the caregivers has been instrumental in establishing a safer and more supportive environment for all.

The recognition received by Delrose is not only an exceptional achievement for the team and families involved but also serves as an example of how dedicated efforts in care services can lead to significant improvements in quality and safety standards. This news epitomizes the positive outcomes that can arise through commitment and teamwork in the healthcare sector.