Stockton Care Home Praised for Individualized Attention and High-Quality Care

Stockton Care Home Praised for Individualized Attention and High-Quality Care

Residents of Stockton Lodge Care Home have expressed their satisfaction with the personalized care they receive, as highlighted in a recent report by the Care Quality Commission (CQC). The facility, located on Harrowgate Lane and operated by Elysium Care Limited, received a commendable rating of "good" during its latest inspection.

Positive Resident Experiences

During the inspection, residents shared their views on the care provided at Stockton Lodge, with one individual stating it was "as good as it gets." This sentiment was echoed by many, who noted that the staff treat them with respect and take their individual needs into account.

Commitment to Safety and Engagement

The CQC report emphasized that residents feel safe and are actively involved in their care planning. The staff's understanding of risks and their efforts to manage them have contributed to a positive environment. Residents also benefit from a wide range of "meaningful" activities that foster both physical and mental engagement.

Responsive Leadership

The report also noted the strong leadership at the home, with comments from residents pointing to the registered manager, Jacqueline King, as "friendly and approachable." This leadership contributes to a workplace culture where staff feel respected and are motivated to provide high-quality care.

The findings reflect a commitment to creating a nurturing and safe environment for those living with dementia and physical disabilities, showcasing that a good care culture can have a transformative effect on residents’ lives.