Transformational Success: Horton Cross Nursing Home's Journey to Excellence
In a remarkable turnaround, Horton Cross Nursing Home near Ilminster has received a "good" rating from the Care Quality Commission (CQC) after previously being assessed as "requires improvement." This new accolade highlights the significant efforts made by the staff and management to enhance the quality of care for residents.
A Year of Improvement
The recent CQC inspection took place over two weeks in January, and the positive feedback has come as a result of comprehensive changes implemented by the team led by director Tazmina Ellis and registered manager Elena-Luminita Porancea. The home now provides care for 34 residents, focusing on person-centered services for older individuals and those with dementia.
Key Enhancements and Innovations
The CQC report praised the home for embedding a culture of safety and strong leadership. It noted the significant improvements in governance and management, with effective audits, regular action plans, and a supportive environment for staff to raise concerns. The dedication to continuous improvement has been apparent, with high compliance in staff training and a commitment to sustainability.
A Welcoming and Safe Environment
Horton Cross Nursing Home has undergone extensive refurbishments, creating a warm and inviting atmosphere for residents and their families. Fresh decor, new flooring, and enhanced safety measures have been introduced, ensuring both comfort and security. The revitalized gardens and café-style communal areas provide residents with pleasant spaces for social interaction and relaxation.
Commitment to Compassionate Care
Residents and their families have consistently praised the staff for their kindness and compassion. The report highlighted positive interactions that promote dignity and respect, noting that end-of-life care is handled with great sensitivity. Furthermore, the home's tailored activities, supervised by an activity coordinator, significantly enrich the daily lives of the residents.
Looking to the Future
Elena-Luminita Porancea expressed pride in the achievements over the past year, stating that the home will continue striving to maintain high standards and aims for an "outstanding" rating in the next inspection. This positive outcome not only reflects the hard work and dedication of the entire team but also reinforces Horton Cross Nursing Home’s commitment to providing exceptional care for its residents.
As Horton Cross Nursing Home moves forward, it remains dedicated to enhancing the quality of life for those in its care, solidifying its role as a vital part of the community and an exemplar of compassionate, high-quality care.
