Transformative Care: A Trowbridge Home Earns Praise for Excellence
A remarkable achievement has emerged from Trowbridge, where Durlston House has received a 'Good' rating from the Care Quality Commission (CQC) in its latest inspection. This care home, dedicated to supporting adults with learning disabilities and autism, has successfully progressed from its previous 'Requires Improvement' rating to one that speaks volumes about its commitment to quality care and support.
Dedication to Person-Centred Care
Abbie Castelli, the registered manager at Durlston House, expressed immense pride in this accomplishment, highlighting the dedication and hard work of the staff. She stated, "Safe, caring, person-centred support is at the heart of everything we do." This ethos has translated into a positive environment that not only supports the needs of its residents but also fosters their independence.
Positive Feedback from Families
The inspection report noted the proactive approach of the facility in promoting meaningful daily activities. Relatives of residents provided encouraging feedback, emphasizing the staff's attentiveness to their concerns and requests. One family member remarked on the variety of activities available, noting their loved ones' participation in outings to the cinema and engaging in arts and crafts within the home.
A Recognition of Improvement
Zak Houlahan, chief executive of Achieve Together, which operates Durlston House, applauded the team's effort in achieving this upgraded rating. He commented on the importance of collaboration and commitment within the community, stating, "Moving from Requires Improvement to Good is a significant achievement and reflects a sustained focus on improvement." This transformation reinforces the potential for care homes to enhance the quality of life for their residents through dedicated service.
The successful inspection highlights not just the excellence at Durlston House, but also serves as an inspiring example for care facilities across the nation, demonstrating that continuous improvement is achievable and essential for the welfare of individuals with diverse needs.