Transforming Care: Horton Cross Nursing Home Achieves 'Good' Rating!
In a remarkable turnaround, Horton Cross Nursing Home in Ilminster has received a 'Good' rating from the Care Quality Commission (CQC), following an inspection that saw significant improvements made within the facility. Previously rated as requiring improvement and breaching regulations, this new status reflects the dedication and hard work of the home’s management and staff.
A Year of Progress
Following a thorough inspection conducted from January 5 to 19, the CQC praised the nursing home for embedding a culture of safety, strong leadership, and person-centered care. The report highlighted a "clear vision for improvement" established by the newly registered manager, Elena-Luminita Porancea, which has been instrumental in transforming the home into a nurturing environment for its residents.
Commitment to Excellence
The inspection noted that governance systems have been firmly established, with regular audits and action plans that empower staff to raise concerns confidently. The report also emphasized the importance of family engagement through meetings and surveys, which has helped to foster a positive atmosphere within the establishment.
Welcoming Environment
Changes in the home’s physical space have contributed significantly to its positive rating. The report mentions extensive refurbishments that created a homely atmosphere, including redecoration of bedrooms and communal areas, new flooring, and revitalized gardens featuring a café-style refreshment area. Such improvements have not only enhanced the aesthetic appeal of the home but have also elevated the quality of life for its residents.
A Culture of Care
Residents and their families have expressed appreciation for the staff's kindness and compassion. The report describes how end-of-life care is managed with great sensitivity, further emphasizing the importance of dignity and respect in every interaction. Moreover, the variety of activities available to residents, supported by an activity coordinator and volunteers, has significantly enriched their daily experiences.
Looking Towards the Future
Elena-Luminita Porancea expressed her pride in the achievements of the past year and her commitment to maintaining high standards of care. The focus now shifts to striving for an 'Outstanding' rating in the next inspection. “We have worked hard to strengthen our systems and improve the quality of care for our residents," she noted, underscoring the collaborative efforts of the entire team.
The positive outcome of this inspection is not just a badge of honor for Horton Cross Nursing Home but also a testament to the hard work and commitment of its staff. As they continue to strive for excellence, there is a renewed sense of hope and happiness for the residents who call this home a significant part of their lives.
