Woolston House Celebrates Outstanding Care Quality Commission Rating

Woolston House Celebrates Outstanding Care Quality Commission Rating

Woolston House, a care home in Warrington, is proudly celebrating a remarkable achievement after receiving a 'Good' rating in all five inspection areas from the Care Quality Commission (CQC) during its very first evaluation. This accolade marks a significant milestone for the newly registered service, which supports adults with complex needs, including mental health conditions, dementia, and neuro-disabilities.

A Commitment to Quality Care

The manager of Woolston House, Kylie Radcliffe, expressed immense pride in her team's dedication, noting that the positive rating reflects their commitment to enhancing the daily lives of the residents. “We’re incredibly proud to have achieved a 'Good' rating across all five domains in our first inspection," said Radcliffe. She emphasized the importance of creating a home where residents can enjoy meaningful experiences, including holidays that foster cherished memories.

Fostering Independence and Community Connection

Inspectors praised the establishment for nurturing a "caring, inclusive environment" where residents are encouraged to maintain their independence and participate actively in their own lives. The CQC report highlighted the strong emphasis on meaningful activities tailored to individual interests, as well as the home's successful approach to involving residents and their families in shaping the services provided.

Celebrating Togetherness

In light of this significant achievement, residents and staff recently hosted a joyful party that brought together colleagues, families, and residents. This celebration not only marked the CQC rating but also reinforced the positive relationships cultivated within the home, further showcasing the inclusive culture at Woolston House.

As Woolston House continues to build on this success, it stands as a testament to the power of person-centred care, demonstrating how dedication, community involvement, and a focus on individual preferences can create an encouraging atmosphere that benefits both residents and staff alike. For more information, including a video tour of the home, visit the Exemplar Health Care website.